never ever at any time received this kind of lousy service and an organization that simply doesn’t treatment about there paying out consumers
.Stephanie,a supervisor was incredibly impolite and another agent told me ifI needed to go t oMonterey earlier I need to take a taxi.the agent didn't gave me the seats that Particular assistant had presented me due to my disability Ifound just after my third try Darlene
I just received off the telephone with Connie Sanders within the DFW Place of work. I asked for her identify since she was so form and helpful to us. I have rarely encountered a person so helpful and caring. If all your representatives could possibly be like her you might have a beautiful airline.
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
I are actually an AA client for over 25 years. Your service happens to be disappointing to say the minimum. It can be in all regions of service from check in to , tavel to baggage handling.
I flew from Tampa to Chicago within a 737. Thank you for Row 7 for handicap. In my eighty three years I have had both of those knees replaced, stroke, open up heart surgery moreover other circumstances. Being 6’four″ I truly need to have the leg room. I made use of the restroom up front plus the 737 has a problem—access to the toilet bowl. The rest room lid and seat need to not sleep when lifted. I had to use my knee to keep them up. Because of the curvature of your ceiling and the space towards the toilet I had to angle my overall body intensely forward to make use of the ability which meant I could not see what I was performing.
Not sure if this may operate …. I tried to speak to a person about some problems and getting reimbursed for Motels remain in Dallas due to missed flight into Cellular Alabama. Also the gate brokers in Dallas have been no help in the slightest degree with trying to get lodge room or anything. This would not be a giant deal if was for myself a grown man in my late 50’s . But this was my 24 calendar year outdated daughter touring with two young little ones ( 2 1/two yr and 3month previous ) traveling back to determine her family members due to the fact her Spouse is while in the Air Drive stationed abroad.
I approached the agent through the name of “Susan A†and greeted her that has a “Good Early morning!†Her reaction was a blank stare like I had no company staying there then a glare After i questioned her if she was accessible.
We landed in time and were being very pleased which the experience was clean and painless. Once we produced it to baggage declare, the carousal stopped and about 1/2 of the passengers obtained their luggage. There were so many of us watching for our baggage. Numerous of us went to your AA to explain they needed to do something.
I even attempted contacting on the phone and received nowhere; all I could hear is often a recurrent message and Once i ask for to speak to buyer relations, I might get hold up on.
I also had an complete nightmare of the flight with them. I crammed out their 1500 phrase complaint form by cutting it down to the point that even I did not understand what I had passed through.
My partner And that i flew from Palm Springs to Ft. Myers Florida, to the return journey, flight 2233 from Dallas, my husband Rick Barnes was cut quite terribly by one thing during the seat when he put our baggage inside the overhead compartment. We called the Hostess and Despite the fact that blood was gushing out of the wound, he was given a band help to include the 5 inch gash in his leg. We were being advised that after Absolutely everyone boarded, the hostess would return with the very first support package and must produce a report.
I'm a disabled veteran who may have to use crutches which was pretty tough for me. I'd specifically booked a flight that only had 1 cease to make sure I would manage to make the trip.
At last we gained all of our bags and naturally certainly one of my bags was not there. As anticipated it had been misplaced, my sons motor vehicle seat was misplaced. Exactly the same girls that had lied earlier spelled out that it had to look at more info be there, scanned in.